Can you buy Miami Heat Tickets at the arena? (2021)


If you are looking for tickets for a Miami Heat game, you have many options to choose from, including buying from the team. You may wonder if you can buy Heat tickets at FTX Arena?

Update: Yes, you can buy Heat tickets at the arena, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. You can use our promo code SPF10 to get $10 off orders over $100 at Vivid Seats. Click here to view Heat tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, they will be at the Heat ticket office at FTX Arena that is located on the north side of the arena (view) near gate 3.

Buying NBA tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the arena. In this article we discuss how to buy tickets at FTX Arena, and what your other options might be.

***Sportsfanfocus.com has no affiliation with the Heat or NBA. This article is to serve as a helpful resource for fans. If you wish to contact the Heat via email or other method in regards to purchasing tickets by phone or through the Heat official website, or have them instruct you on how to proceed, you can view that information here.

Buying Miami Heat Tickets at the Arena

Can you buy Heat Tickets at FTX Arena?

Yes, as we discussed earlier, you can buy Heat tickets at the arena, but only if there are tickets available. If there are tickets available on game day, they will be at the Heat ticket office at FTX Arena that is located on the north side of the arena (view) near gate 3. You will see a large “Ticket Center” sign along with a row of windows.

It is important to understand, if you are hoping to walkup and buy Heat tickets at FTX Arena for a game that same day, you might not have any luck. Many times there are not tickets available at the arena on game day. 

The Heat home games sellout frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Heat tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Heat Ticket Office, my advice is to reach out to them via phone or internet.

The Heat ticket office at FTX Arena is only open on game days. The FTX arena ticket office will open 3 hours prior to the game starting and will stay open until halftime. For more details, you can find contact information here.

Are Heat tickets cheaper at the arena?

There are a lot of fans that assume when they buy tickets at FTX Arena it will save them money. This is not necessarily true. In fact, there are many situations where buying tickets at the arena are more expensive.

If you are looking for Heat tickets on the same day of the game, many online ticket brokers, like Vivid Seats will reduce the price of tickets the closer it gets to game time. Ticket brokers and fans selling their tickets will want to try and get tickets sold, which might force them to greatly reduce the price.

Plus, if you buy online, you won’t have to wait in line when you get there and you will guarantee you get a ticket to the game. Click here to view prices of Heat tickets and check out what seats are available for the game you want to attend. You can also use our promo code SPF10 to get $10 off any purchase of $100 or more.

Issues with buying Heat tickets at arena

If you are choosing to buy Heat tickets at FTX Arena, there are a few risks and annoyances you will want to consider.

  • Sellout – This is the big one. As we mentioned above, Heat home games frequently sellout. Walking up and buying tickets at FTX Arena on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the arena, you will probably miss out.
  • Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you. 
  • Convenience – When you buy at the arena, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
  • Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the arena. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.

Where to Buy Heat Tickets

Best Place to Buy Heat Tickets

Many places sell Heat tickets, so you should be able to get tickets even if the event is sold out. You can buy directly from the Heat ticket office if they have tickets available, or you can buy from an online site, which is a secondary ticket market. For reasons we discussed above (sellouts, lines, etc.) buying tickets at the box office can come with quite a few annoyances and risks.

I believe the best place to buy Heat tickets is Vivid Seats at VividSeats.com. Buying from Vivid Seats has a ticket guarantee program to ensure your tickets are valid and they offer contactless digital tickets as well. I believe Vivid Seats is the best place to buy Heat tickets because they also let you see the view from the seats ahead of time and they have a great loyalty program. Click here to view Heat tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

Best Online Site for Heat Tickets

There are a lot of great online sites, but I believe Vivid Seats is the best online site for Heat tickets because of their 100% Buyer Guarantee, digital platform, and loyalty program. They also have a great app that gives you access to digital tickets that can be scanned at the gates, making them contactless. Click here to view Heat tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Vivid Seats makes sure you are satisfied and your transactions are secure. They also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the arena map. They also give you an actual picture view from those seats. For these reasons I believe Vivid Seats is the best online site for Heat Tickets.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

Of course, you can always contact the Heat and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Heat official website, the buying through a ticket broker like Vivid Seats is needed. 

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Heat tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

The NBA has partnered with Ticketmaster as the preferred primary ticketing partner. Ticketmaster has an online sales platform, which is also a very popular that competes with Vivid Seats.

How to get Heat Tickets

How to Buy Heat Tickets

Figuring out how to buy Heat tickets can be a bit stressful, but the two most popular ways to get tickets are to buy directly from the team (if any are available) via their ticket office, or to buy from an online ticket provider. As mentioned, I prefer to buy tickets online but both ways can work just fine.

When buying from the team, you typically have two options. You can go to the ticket office at FTX Arena, stand in line and buy from the ticket windows. Or, you can contact the team via email or phone (during working hours) and they will instruct you on how to proceed. I have detailed their ticket office information below, and have also provided a contact link.

Finally, you can also buy from an online ticket site like Vivid Seats. Here are the steps you would follow if you want to buy from Vivid Seats:

  1. Click through the link to the Heat ticket page (at the end of the list)
  2. Fine the game that you would like to attend
  3. On the arena map, search or filter until you find the seats you would like
  4. Hit the “checkout” button
  5. Follow instructions to sign in or sign up
  6. Purchase the tickets and choose delivery method

While it may seem stressful to buy from a new online site, Vivid makes it easy and secure. Buying online also offers you ability to have contactless tickets, which is great. Click here to browse through Heat tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

FTX Arena Ticket Information

FTX Arena Ticket Office Hours

Ticket Office Hours: The Heat ticket office at FTX Arena is only open on game days. The FTX arena ticket office will open 3 hours prior to the game starting and will stay open until halftime.

If you need more details or Heat ticket contact information you can find it here.

Where is the Heat Ticket Office Located at FTX Arena?

Ticket Office Location: The Heat ticket office at FTX Arena is located on the north side of the arena (view) near gate 3. You will see a large “Ticket Center” sign along with a row of windows.

The ticket office is located along NE 8th street and Biscayne Bay on the north side of the arena. You can also contact FTX Arena Ticket Office via phone or email for more information here.

Where is Will Call at FTX Arena?

Will Call Location: Unfortunately the FTX Arena does not offer Will Call drop off or pick up. If you want to give tickets to someone, you will need to get a digital ticket and send to them via email or a ticket app.

As mentioned, Will Call is not available for Heat games at FTX Arena. You can find more information here if you have more questions or want more FTX Arena information.

General FTX Arena Information

The FTX Arena was built in 1998 and opened in 1999. It has been the home of the Miami Heat since it was opened. It has a capacity of 19,600 when it is completely sold out. The arena is unique in that it also has a theater in it. In fact, it is currently the largest indoor theater in the state of Florida. While only the Miami Heat call this home, the arena does have many other events such as professional wrestling, music concerts, and UFC.

Other Ticket Resources

We discussed buying Heat Tickets on Vivid Seats (affiliate link takes you to VividSeats.com), but here is more information on purchasing tickets at other NBA Arenas:

Can you buy NBA tickets at the arena?

Can you buy Lakers tickets at the arena?

Can you buy Knicks Tickets at MSG?

Can you buy Spurs tickets at the doors?

Can you buy Nets tickets at the Barclays Center?

Can you buy Warriors Tickets at the Chase Center?

Can you buy Dallas Mavericks Tickets at the arena?

Can you buy Atlanta Hawks tickets at the arena?

Can you buy Boston Celtics Tickets at TD Garden?

Can you buy Sixers tickets at the stadium?

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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