What to Know Before Visiting Smoothie King Center in New Orleans


Sportsfanfocus.com has no affiliation with Smoothie King Center or any events hosted at this facility (info)

Smoothie King Center currently serves as the home arena for the New Orleans Pelicans. There are certain policies and procedures you will want to be aware of beforehand, as well as arena gate and parking lot locations for easy entrance.

In this article we will discuss:

  • What to bring to Smoothie King Center for a Game
  • Can You Buy Tickets at Smoothie King Center?
  • Smoothie King Center Gate Information
  • How to Park at Smoothie King Center
  • Does Smoothie King Center Take Cash?

What to Bring to Smoothie King Center for a Game

If you are going to an NBA game, planning ahead is always important. Below is a list of things you might need to bring, and you will want to make sure you are complying with any security protocols the stadium has:

  • Reserved Parking – Purchasing a parking pass in advance can help reduce hassle on gameday. However, there are parking options near the arena that allow you to pay on site. This is where you can learn more about parking options.
  • Stadium Approved Bag – If you have a bag, make sure it is approved. Most types of bags are not approved. There are exceptions for small bags that meet certain size requirements, and there are also exceptions for certain types of medical and parental bags. This is where you can read more about approved bags for Smoothie King Center.
  • Cashless Payment – Smoothie King Center does not accept cash inside the arena, so you will need to bring an alternate form of payment (learn more).
  • Noise-Canceling Headphones – Stadiums can get very loud, and noise-canceling headphones may be needed.

Smoothie King Center Ticket Information

Tickets can be purchased online by visiting the Smoothie King Center ticket page (click here). If the event is sold-out, you will need to use online ticket brokers like Ticketmaster, StubHub, or Vivid Seats to purchase tickets.

If you wish to visit the Pelicans box office in person, the main ticket office at the Smoothie King Center is located on the northeast corner of the arena on the ground level just off of Le Rouge Lane (view this area)

Smoothie King Center Mobile Tickets

As of this year, Smoothie King Center uses digital, mobile tickets for events. If you do not have a smartphone, it would be best to contact the ticket office and let them advise you on how to proceed. This is where you can view the contact information for Smoothie King Center.

If you use digital tickets, be sure to have your phone fully charged when you leave for the event. It’s also important to download your tickets in advance of the event (if possible) in case there is limited cellular service in the vicinity of arena.

Downloading the official New Orleans Pelicans mobile app can help with digital ticketing needs for New Orleans Pelicans games.

Smoothie King Center Gate Information

Smoothie King Center has two main public entry points around the exterior of the arena. Below we have listed the location of some of the most popular public entry points (click on the entrance to learn more).

To read more about Smoothie King Center Entry Gates (including VIP entry points), visit our Smoothie King Center Entrance Guide.

How to Park at Smoothie King Center

These are some of the most popular ways to purchase a parking pass for Smoothie King Center:

  • Purchase a parking pass via SmoothieKingCenter.com through 3rd Party partners.
  • Buy a Parking Pass from online ticket brokers like Ticketmaster, StubHub, and Vivid Seats.
  • Use parking apps like SpotHero or ParkWhiz to reserve a nearby parking spot.

You can go to SmoothieKingCenter.com and follow the links on their parking page which direct you to other 3rd-party parking providers (including ParkWhiz.com). The two most popular parking areas include:

The Smoothie King Center Champions Garage is located at the corner of Lasalle Street and Dave Dixon Drive, just south of the Champions Square. This Smoothie King Center Champions Garage is often used for Smoothie King Center VIP Parking.

Smoothie King Center Lot 3 Parking just east of the arena, right between Champions Garage and Smoothie King Center. It is an open air lot and has an entrance just off of Julia Street.

To read more, visit our article that discusses parking at Smoothie King Center.

Does Smoothie King Center Accept Cash Inside the Arena?

As of this year, Smoothie King Center does not accept cash inside the arena. Credit cards, debit cards, prepaid cards, and mobile payment methods are the preferred payment options used inside the arena.

Smoothie King Center does offer cash conversion “reverse ATMs” as a convenience to fans with only cash (source).

Smoothie King Center Contact Info

This website (sportsfanfocus.com) has no affiliation with Smoothie King Center, the New Orleans Pelicans, the NBA, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact Smoothie King Center staff. Contact information is below:

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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