Arizona Diamondbacks Chase Field Fan Guide


Sportsfanfocus.com has no affiliation with Chase Field, the Arizona Diamondbacks, or MLB (info)

This is a guide to the Arizona Diamondbacks home ballpark Chase Field. Going to a baseball game can be fun, but it is also a unique experience that you will want to plan for accordingly. There are certain policies and procedures you will want to be aware of beforehand, as well as stadium gate and parking lot locations for easy entrance.

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In this article we will discuss:

  • What to bring to an Arizona Diamondbacks Game
  • Arizona Diamondbacks Ticket Information
  • Arizona Diamondbacks Stadium Gate Information
  • Does Chase Field Accept Cash?
  • How Long are Diamondbacks Games?

What to Bring to an Arizona Diamondbacks Game?

If you are going to an Arizona Diamondbacks game, below is a list of things you might need to bring. You will want to make sure you are complying with any security protocols the stadium has:

  • Clear Stadium BagMany stadiums have strict bag policies and recommend a clear stadium bag like this one available at Amazon (paid affiliate link takes you to Amazon.com)
  • Parking Pass – Many stadiums recommend fans to pre-purchase parking passes if needed to help avoid the hassle and wait times associated with buying passes at the stadium. Click here to view the current prices of Arizona Diamondbacks parking passes and tickets available at Vivid Seats (paid affiliate link takes you to VividSeats.com)
  • Camera – Some fans like to bring a camera into the game. Just make sure your camera meets the stadium requirements regarding cameras and video recorders.
  • Noise-Canceling Headphones – Stadiums can get very loud, and noise-canceling headphones may be needed for toddlers.
  • Cashless Payment – Many stadiums are slowly transitioning to cashless payments, so bringing a form of payment other than cash is never a bad idea.
  • Baseball Glove – Some fans like to bring a baseball glove to the stadium in hopes of catching a foul ball.

Can You Bring a Bag Into Chase Field?

As an emphasis on security has increased in recent years, most stadiums have adjusted their bag policies. Many stadiums recommend using a clear stadium bag like this one available at Amazon (paid affiliate link takes you to Amazon.com).

Clear stadium bags help with security at the gate, and not only make the stadium safer, but also help security lines move faster. But each stadium has its own safety guidelines, and may include certain exceptions. To read more, I would advise you to visit the Diamondbacks information guide.

Arizona Diamondbacks Ticket Information

Can You Buy Tickets at Chase Field?

As of this year, the Arizona Diamondbacks use digital tickets. The ticket office windows at the stadium can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website or from the MLB Ballpark app as long as supplies last. You can also purchase tickets from ticket brokers such as StubHub or Vivid Seats.

  • I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Arizona Diamondbacks tickets available at Vivid Seats (paid affiliate link takes you to VividSeats.com).

If you need to visit the ticket office for assistance, the Diamondbacks ticket office at Chase Field is located near 4th street and Jackson (view) on the southwest corner of the stadium near gate E.

The Diamondbacks Ticket Office at Chase Field is open Monday through Friday from 9am – 3pm MST. Days with Diamondbacks home games, they stay open until the top of the 7th inning. For weekend games, they open at 10am MST and again stay open until the top of the 7th inning. For more details, you can find contact information here.

You can also buy directly from the team by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. This is where you can learn more about the Ballpark App.

To read more, visit our article about buying Diamondbacks tickets at the stadium. If you are looking for more options to get tickets, check out our article on best places to find diamondbacks tickets.

Chase Field Gate Information

Chase Field gates open 90 minutes prior to game time for M-Th games and 2 hours for F-Sunday games, although season ticket holders may be able to get in earlier. Chase Field has several gate entrances conveniently located around the outside of the stadium.

Depending on where you park, and where your seats are located, one entrance might make more sense for you than the others. To read about the location of each, and what parking lots make the most sense for you, visit our Arizona Diamondbacks Chase Field Gate and Parking Guide.

Fans can enter early to watch batting practice once stadium gates open. For more information, visit our article about watching batting practice at Chase Field .

How Long Do Diamondbacks Games Last?

You can expect an Arizona Diamondbacks game to last slightly over three hours on average, but it is worth noting that some games can last closer to four hours depending on pace of play. In 2021, the average Major League Baseball game lasted 3 hours and 10 minutes (source).    

The length of games has become a point of emphasis for Major League Baseball as many fans site pace of play as one thing they’d like to see improve with the sport. In recent years, Major League Baseball has taken steps to help shorten the length of games, but the effectiveness of these measures is still under evaluation.

Major League Baseball games consist of nine total innings, with the exception of double header games which are only 7 total innings in length. If you are heading to Chase Field, planning for a 3-4 hour game is probably the safest bet. To read more, visit our article about the length of baseball games.

Buying Arizona Diamondbacks Gear at the Stadium

Arizona Diamondbacks has a team store located near Gate E entrance where you can shop for Diamondbacks jerseys and other types of fan gear. You can, of course, also shop online prior to the game. To read more, visit our Diamondbacks Jersey Guide.

Does Chase Field Accept Cash Inside the Stadium?

Chase Field is a cashless stadium that only accepts major credit and debit cards. It is always a good idea to check with the Diamondbacks ahead of time if you have any questions on your credit or debit card.

Alternatively, fans can add “D-bucks” to their tickets by visiting the D-Bucks site, then they can use their ticket bar cod to make purchases throughout the stadium. These can be used to buy merchandise and concessions.

Arizona Diamondbacks Contact Info

This website (sportsfanfocus.com) has no affiliation with Chase Field, the Arizona Diamondbacks, MLB, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the Arizona Diamondbacks staff. Contact information is below:

Need Tickets or Parking Passes? – I like to use Vivid Seats because they show me what my view from the seat will look like prior to purchase. Click here to view Arizona Diamondbacks tickets and parking passes available at VividSeats.com (affiliate link takes you to vividseats.com).

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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