If you are hoping to watch an Arizona Diamondbacks game in person at Chase Field and don’t yet have tickets, you might be wondering about your options. Can you buy tickets at Chase Field?
Update: Yes, you can buy Diamondbacks tickets at the stadium, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase, which is an advantage you don’t get when buying at the stadium. Click here to view Diamondbacks tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, they will be at the Diamondbacks ticket office at Chase Field that is located near 4th street and Jackson on the southwest corner of the stadium near gate E.
Buying MLB tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets at Chase Field, and what your other options might be.
***Sportsfanfocus.com has no affiliation with the Diamondbacks or MLB. This article is to serve as a helpful resource for fans. If you wish to contact the Diamondbacks via email or other method in regards to purchasing tickets by phone or through the Diamondbacks official website, or have them instruct you on how to proceed, you can view that information here.
Buying Diamondbacks Tickets at the Stadium
Can You Buy Tickets at Chase Field?
Yes, as we discussed earlier, you can buy Diamondbacks tickets at the stadium, but only if there are tickets available. If there are tickets available on game day, they will be at the Diamondbacks ticket office at Chase Field that is located near 4th street and Jackson (view) on the southwest corner of the stadium near gate E.
It is important to understand, if you are hoping to walkup and buy tickets at Chase for a game that same day, you might not have any luck. Many times there are not tickets available at the stadium on game day.
The Diamondbacks home games sellout frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Diamondbacks tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Diamondbacks Ticket Office, my advice is to reach out to them via phone or internet.
The Diamondbacks Ticket Office at Chase Field is open Monday through Friday from 9am – 3pm MST. Days with Diamondbacks home games, they stay open until the top of the 7th inning. For weekend games, they open at 10am MST and again stay open until the top of the 7th inning. For more details, you can find contact information here.
Issues with Buying Diamondbacks Tickets at the Stadium
If you are choosing to buy Diamondbacks tickets at Chase Field, there are a few risks and annoyances you will want to consider.
- Sellout – This is the big one. As we mentioned above, Diamondbacks home games frequently sellout. Walking up and buying tickets at Chase Field on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the stadium, you will probably miss out. Buying online in advance is advised.
- Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you.
- Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
- Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.
Best Online Site for Diamondbacks Tickets
There are many places to buy Diamondbacks tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Diamondbacks tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Diamondbacks and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Diamondbacks official website, the buying through a ticket broker like Vivid Seats is needed.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Diamondbacks tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.
Chase Field Ticket Information
Chase Field Ticket Office Hours
Ticket Office Hours: The Diamondbacks Ticket Office at Chase Field is open Monday through Friday from 9am – 3pm MST. During days with Diamondbacks home games, they stay open until the top of the 7th inning.
On weekend home games, the ticket office will open at 10am and close at the top of the 7th inning. If you need more details or contact information you can find it here.
Where is the Diamondbacks Ticket Office Located at Chase Field?
Ticket Office Location: The Diamondbacks ticket office at Chase Field is located near 4th street and Jackson (view) on the southwest corner of the stadium near gate E. You will see several ticket windows marked “Tickets” in a large clearing.
You can also contact the Diamondback Ticket Office via phone or email for more information on purchasing tickets at the stadium here.
Where is Will Call at Chase Field?
Will Call Location: The Will Call windows are located at the Chase Field Ticket Office. As we just discussed above, the ticket office is located at the corner of 4th and Jackson streets (view).
A valid photo ID that matches the name on the envelope you leave them in will be required. I recommend reaching out to the ticket office in advance. You can find contact information here for any questions.
General Chase Field Information
Chase Field opened in 1998 and has been the home of the Diamondbacks since their existence. It is the first stadium ever to have a retractable roof over natural grass, although the field is now synthetic turf. The stadium is in downtown Phoenix. The stadium seats just over 48,800 fans when it is sold out.
Where to Buy Diamondbacks Tickets Online?
As mentioned above, I believe the best place to buy Diamondbacks tickets online is Vivid Seats. There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats, but my recommendation is to stick with Vivid Seats as much as possible to take advantage of their 100% Buyers Guarantee and loyalty program. Click here to browse through Diamondbacks tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
As we discussed earlier in the article, you also have the option to buy tickets from the Diamondbacks via phone or through their official website while supplies last. To learn more, click here.