Can You Buy Diamondbacks Tickets at the Stadium Gate? [Chase Field]


Sportsfanfocus.com has no affiliation with Chase Field, the Arizona Diamondbacks, or MLB (info)

If you are hoping to watch an Arizona Diamondbacks game in person at Chase Field and don’t yet have tickets, you might be wondering about your options. Can you buy tickets at Chase Field on gameday?

Update: As of 2022, the Arizona Diamondbacks use digital tickets. The ticket office windows at the stadium can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website or from the MLB Ballpark app as long as supplies last. You can also purchase tickets from ticket brokers such as StubHub or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Diamondbacks tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

The Diamondbacks ticket office at Chase Field is located near 4th street and Jackson on the southwest corner of the stadium near gate E. Any fan having issues purchasing digital tickets can go to the ticket windows for assistance.

You can also buy directly from the team by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. 

Buying MLB tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the stadium. In this article we discuss how to buy Diamondbacks tickets for games at Chase Field.

Buying Diamondbacks Tickets at the Stadium

Can You Buy Tickets at Chase Field?

As of 2022, the Arizona Diamondbacks use digital tickets. The ticket office windows at the stadium can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website or from the MLB Ballpark app as long as supplies last. You can also purchase tickets from ticket brokers such as StubHub or Vivid Seats.

If you need to visit the ticket office for assistance, the Diamondbacks ticket office at Chase Field is located near 4th street and Jackson (view) on the southwest corner of the stadium near gate E.

Some Arizona Diamondbacks home games will sellout.  Therefore, if you wait to buy tickets at the game, you may miss out. Buying your tickets in advance, if possible, is always best.

You can also buy directly from the team by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. This is where you can learn more about the Ballpark App.

Best Online Site for Diamondbacks Tickets

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.

I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Diamondbacks tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

Of course, you can always contact the Diamondbacks and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Diamondbacks official website, the buying through a ticket broker like Vivid Seats is needed. 

The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Diamondbacks tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.


Chase Field Ticket Information

Chase Field Ticket Office Hours

Ticket Office Hours: The Diamondbacks Ticket Office at Chase Field is open Monday through Friday from 9am – 3pm MST. During days with Diamondbacks home games, they stay open until the top of the 7th inning (source).

On weekend home games, the ticket office will open at 10am and close at the top of the 7th inning. If you need more details or contact information you can find it here.

Where is the Diamondbacks Ticket Office Located at Chase Field?

Ticket Office Location: The Diamondbacks ticket office at Chase Field is located near 4th street and Jackson (view) on the southwest corner of the stadium near gate E. You will see several ticket windows marked “Tickets” in a large clearing.

You can also contact the Diamondback Ticket Office via phone or email for more information on purchasing tickets at the stadium here. Also, we created an article to answer Chase Field with our Diamondbacks Parking and Gate Guide questions.

Where is Will Call at Chase Field?

Will Call Location: The Arizona Diamondbacks now use digital tickets.

General Chase Field Information

Chase Field opened in 1998 and has been the home of the Diamondbacks since their existence. It is the first stadium ever to have a retractable roof over natural grass, although the field is now synthetic turf. The stadium is in downtown Phoenix. The stadium seats just over 48,800 fans when it is sold out.

You may want to have an authentic stitched Diamondbacks jersey to wear to the game. We have a Diamondbacks Fan Guide to answer other questions you might have too. Before the game starts, our article covers what you need to know to join many other fans watching Arizona Diamondbacks batting practice.

If you are looking for more options to buy tickets, check out our article on best places to buy Arizona Diamondbacks tickets.


Other Ticket Resources

For information purchasing tickets at other MLB stadiums, view our resources linked below:

Arizona Diamondbacks Ticket Contact Info

This website (sportsfanfocus.com) has no affiliation with Chase Field, the Arizona Diamondbacks, MLB, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the Arizona Diamondbacks staff. Contact information is below:

  • Chase FieldView Stadium Information
  • Arizona DiamondbacksView Contact Information
  • Arizona Diamondbacks TicketsView Ticket Information

Where to Buy Diamondbacks Tickets Online?

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase.

Click here to browse through Diamondbacks tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com). As we discussed earlier in the article, you also have the option to buy tickets from the Diamondbacks via phone or through their official website while supplies last. To learn more, click here

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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