What to Know Before Visiting FTX Arena in Miami [Heat]


Sportsfanfocus.com has no affiliation with FTX Arena or any events hosted at this facility (info)

FTX Arena currently serves as the home arena for the Miami Heat. There are certain policies and procedures you will want to be aware of beforehand, as well as arena gate and parking lot locations for easy entrance.

In this article we will discuss:

  • What to bring to FTX Arena for a Game
  • Can You Buy Tickets at FTX Arena?
  • FTX Arena Gate Information
  • How to Park at FTX Arena
  • Does FTX Arena Take Cash?

What to Bring to FTX Arena for a Game

If you are going to an NBA game, planning ahead is always important. Below is a list of things you might need to bring, and you will want to make sure you are complying with any security protocols the stadium has:

  • Reserved Parking – Purchasing a parking pass in advance can help reduce hassle on gameday. However, there are parking options near the arena that allow you to pay on site. This is where you can learn more about parking options.
  • Stadium Approved Bag – If you have a bag, make sure it is approved. Most types of bags are not approved. There are exceptions for small bags that meet certain size requirements, and there are also exceptions for certain types of medical and parental bags. This is where you can read more about approved bags for FTX Arena.
  • Cashless Payment – FTX Arena does not accept cash inside the arena, so you will need to bring an alternate form of payment (learn more).
  • Noise-Canceling Headphones – Stadiums can get very loud, and noise-canceling headphones may be needed.

FTX Arena Ticket Information

Tickets can be purchased online by visiting the FTX Arena ticket page (click here). If the event is sold-out, you will need to use online ticket brokers like Ticketmaster, StubHub, or Vivid Seats to purchase tickets.

If you wish to visit the Heat box office in person, the Heat ticket office at FTX Arena is located on the north side of the arena (view this area) near gate 3.

FTX Arena Mobile Tickets

As of this year, FTX Arena uses digital, mobile tickets for events. If you do not have a smartphone, it would be best to contact the ticket office and let them advise you on how to proceed. This is where you can view the contact information for FTX Arena.

If you use digital tickets, be sure to have your phone fully charged when you leave for the event. It’s also important to download your tickets in advance of the event (if possible) in case there is limited cellular service in the vicinity of arena.

Downloading the official Heat mobile app can help with digital ticketing needs for Miami Heat games.

FTX Arena Gate Information

FTX Arena has several main public entry points around the exterior of the arena. Below we have listed the location of some of the most popular public entry points (click on the entrance to learn more).

To read more about FTX Arena Entry Gates (including VIP entry points), visit our FTX Arena Entrance Guide.

How to Park at FTX Arena

These are some of the most popular ways to purchase a parking pass for FTX Arena:

  • Purchase a parking pass via FTXArena.com through Ticketmaster and other 3rd Party partners.
  • Buy a Parking Pass from online ticket brokers like Ticketmaster, StubHub, and Vivid Seats.
  • Use parking apps like SpotHero or ParkWhiz to reserve a nearby parking spot.

You can go to FTXArena.com and follow the links on their parking page which direct you to other 3rd-party parking providers (including TicketMaster.com). The two most popular parking areas include:

  • FTX Arena P2 Parking Garage
  • FTX Arena Valet Parking Garage

The FTX Arena P2 Parking Garage is located on the south side of FTX Arena. The entrances is located off of NE 6th Street or Port Boulevard. It is recommended to purchase a parking pass ahead of time, but you can also purchase parking on site if there is any availability.

The FTX Arena Valet Parking Garage is located on the north side of FTX Arena along NE 8th Street. It is very close to FTX Arena Gate 4 Entrances. It is recommended to purchase a parking pass ahead of time, but you can also purchase parking on site if there is any availability. Parking is limited to those attending an event at FTX Arena only.

To read more, visit our article that discusses parking at FTX Arena.

Does FTX Arena Accept Cash Inside the Arena?

As of this year, FTX Arena does not accept cash inside the arena. Credit cards, debit cards, prepaid cards, and mobile payment methods are the preferred payment options used inside the arena. This is the same for all merchandise, concessions, tickets, and parking.

FTX Arena does offer cash conversion “reverse ATMs” as a convenience to fans that wish to exchange cash for credit (source). If you have any questions, we recommend reaching out to the FTX Arena.

FTX Arena Contact Info

This website (sportsfanfocus.com) has no affiliation with FTX Arena, the Miami Heat, the NBA, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact FTX Arena staff. Contact information is below:

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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