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If you are planning to attend a Cleveland Browns game at FirstEnergy Stadium and don’t yet have tickets, you might be wondering about your options. Can you buy Browns tickets at the stadium gate on gameday?
Update: As of this year, the Cleveland Browns use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website as long as supplies last. You can also use ticket brokers like Ticketmaster, StubHub, or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Browns tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Any fan needing assistance purchasing tickets can contact the team’s ticket office via phone, or visit the ticket office during regular business hours. The Browns Ticket Office is located on the south side of FirstEnergy Stadium off of Alfred Lerner Way between the Key Bank Club and the Browns Pro Shop.
UPDATE – Please note that as of this year, due to health and safety concerns, many NFL ticket offices are working remotely, or with reduced hours. Contacting the Caesars Superdome ticket office via phone or email in advance to confirm office hours is recommended. NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud.
Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Browns tickets at FirstEnergy Stadium, and what your other options might be.
Buying Browns Tickets at the Stadium
Can You Buy Browns Tickets at FirstEnergy Stadium?
As of this year, the Cleveland Browns use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. The FirstEnergy Stadium Ticket Office is located on the south side of FirstEnergy Stadium between the Key Bank Club and the Browns Pro Shop (view).
It is important to understand, if you are hoping to walk-up and buy tickets at FirstEnergy Stadium for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day.
The Cleveland Browns sellout very frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best.
Please remember that NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud. To learn more about how the Browns mobile ticketing works, click here.
If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Browns Ticket Office, my advice is to reach out to them via phone or internet.
Best Online Site for Browns Tickets
Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.
There are many places to buy Browns tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Browns tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Browns and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Browns official website, the best place to buy Browns tickets online is Vivid Seats.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Browns tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The NFL has partnered with Ticketmaster as the preferred primary ticketing partner. Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.
Cleveland Browns Ticket Information
FirstEnergy Stadium Ticket Office Hours
Ticket Office Hours: The ticket office at FirstEnergy Stadium is open on Browns home games from 9am until halftime (source).
Click here to view Cleveland Browns information on how to contact the Browns about their box office.
Where is the Ticket Office at FirstEnergy Stadium?
Ticket Office Location: The Browns Ticket Office on game days on the south side of FirstEnergy Stadium off of Alfred Lerner Way between Key Bank Club and the Browns Pro shop (view).
You can also contact the Browns Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Browns website (info).
Where is Will Call at FirstEnergy Stadium?
Will Call Location: The Will Call windows at FirstEnergy Stadium are located at the Browns Ticket Office on the south side of FirstEnergy Stadium between Key Bank Club and the Browns Pro Shop (view).
For further information regarding will call my advice is to contact the Browns directly.
General FirstEnergy Stadium Information
FirstEnergy Stadium opened in 1999, and is currently the home of the Cleveland Browns. FirstEnergy Stadium is an open-air stadium, so you will need to prepare to face the elements when you go to a Browns game. It seats roughly 67,895 fans for Browns game days.
FirstEnergy Stadium is home to the famous “Dawg Pound”. The Dawg Pound is in the east end zone at FirstEnergy Stadium and is home to some of the rowdiest fans in the NFL.
The Dawg Pound originated from two Browns teammates during a training camp in the 1980’s creating a game to get the defense to apply more pressure on the offense in practice. The defensive players would bark like dogs when they would make a play.
It took on a life of its own after the first game of the season (source). If you are going to a Browns game, while you may not get tickets in the “Dawg Pound”, you certainly need to check it out before you leave.
For more information regarding FirstEnergy Stadium, visit our articles linked below:
- What to Bring to a Cleveland Browns Game?
- Where to Park for Cleveland Browns Games
- FirstEnergy Stadium Parking Lots
- How Long do Cleveland Browns Games Last?
- Cleveland Browns Entrance Gates
Other Ticket Resources
For information purchasing tickets at other NFL stadiums, view our resources linked below:
Cleveland Browns Ticket Contact Info
This website (sportsfanfocus.com) has no affiliation with FirstEnergy Stadium, the Cleveland Browns, the NFL, or any of the events hosted at this facility.
Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the team or FirstEnergy Stadium staff. Contact information is below: