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If you are planning to attend a Buffalo Bills game at New Era Field and don’t yet have tickets, you might be wondering about your options. Can you buy Bills tickets at the stadium gate?
Ticket Info: As of this year, the Buffalo Bills use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website as long as supplies last. You can also use ticket brokers like Ticketmaster, StubHub, or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Bills tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Any fan needing assistance purchasing tickets can contact the team’s ticket office via phone, or visit the ticket office during regular business hours. The Bills Ticket office is between gates 3 and 4 on the west side of the stadium.
UPDATE – Please note that as of this year, due to health and safety concerns, many NFL ticket offices are working remotely, or with reduced hours. Contacting the Highmark Stadium ticket office via phone or email in advance to confirm office hours is recommended. NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud.
Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Bills tickets at Highmark Stadium, and what your other options might be.
Buying Bills Tickets at the Stadium
Can You Buy Bills Tickets at Highmark Stadium?
As of this year, the Buffalo Bills use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. The Bills Ticket office is between gates 3 and 4 on the west side of the stadium (view).
It is important to understand, if you are hoping to walkup and buy NFL tickets at Highmark Stadium for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day.
The Buffalo Bills frequently sell out at home. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best.
Please remember that NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud. To learn more about how the Bills mobile ticketing app works, click here.
If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Bills Ticket Office, my advice is to reach out to them via phone or internet.
Best Online Site for Bills Tickets
Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.
There are many places to buy Bills tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Bills tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Bills and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from anyway.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Bills tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The NFL has partnered with Ticketmaster as the preferred primary ticketing partner. Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.
Buffalo Bills Ticket Information
Highmark Stadium Ticket Office Hours
Ticket Office Hours: During the season, Highmark Stadium ticket office is open Monday through Friday from 9am to 5pm Eastern Standard time. The ticket office opens four hours prior to kickoff on gamedays. Times may vary during the offseason.
Click here is where you can learn more on their website or find contact information to the Bills Ticket Office.
Where is the Ticket Office at Highmark Stadium?
Ticket Office Location: The Bills Ticket Office on gameday is located adjacent to gate three on Abbot Road on the west side of the stadium (view). As you can see, it is a small building in between gates three and four.
You can also contact the Bills Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Bills website (info).
Where is Will Call at Highmark Stadium?
Will Call Location: All tickets are now mobile, but Will Call is at the Highmark Stadium Ticket Office, which is located adjacent to gate three on Abbot Road on the west side of the stadium (view). See section above for directions.
For further information regarding will call, my advice is to contact the Bills directly here.
General Highmark Stadium Information
Highmark Stadium opened in 1973, and is currently the home of the Buffalo Bills. New Era Field is the third name of the stadium. It opened as Rich Stadium, then renamed to Ralph Wilson Stadium in 1998. In 2016, the name changed again to New Era Field.
It is an open-air stadium, so you will need to prepare to face the elements when you go to a Bills game. It seats roughly 71,800 fans for Bills game days.
Highmark Stadium is the one of the stadiums with artificial turf. It is hard to keep grass in good shape late in the season in Buffalo, so it is logical that they still use artificial turf. The entire complex that Highmark Stadium is on is 197 acres, which provides plenty of space for parking and tailgating (source).
Other Ticket Resources
For information purchasing tickets at other NFL stadiums, view our resources linked below:
Other Bills Resources
For more information regarding Highmark Stadium, visit our articles linked below:
- List of Items to Bring to a Buffalo Bills Game
- Where to Park at Bills Games
- Buffalo Bills Parking Guide
- How Long are Buffalo Bills Games?
- Entrance Gates at Highmark Stadium
- Best Place to Purchase Bills Tickets
- Highmark Stadium Ticket Office Guide
- Which Bills Jersey is Stitched?
Buffalo Bills Contact Info
This website (sportsfanfocus.com) has no affiliation with Highmark Stadium, the Buffalo Bills, the NFL, or any of the events hosted at this facility.
Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the Buffalo Bills staff. Contact information is below:
- Buffalo Bills – View Contact Information