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If you are planning to attend a Pittsburgh Steelers game at Acrisure Stadium (Heinz Field) and don’t yet have tickets, you might be wondering about your options. Can you buy Steelers tickets at the stadium gate?
Tickets: As of this year, the Pittsburgh Steelers use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website as long as supplies last. You can also use ticket brokers like Ticketmaster, StubHub, or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Steelers tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Any fan needing assistance purchasing tickets can contact the team’s ticket office via phone, or visit the ticket office during regular business hours. The Steelers ticket office is on the east side of the stadium near the intersection of Art Rooney Avenue and West General Robinson Street.
UPDATE – Please note that as of this year, due to health and safety concerns, many NFL ticket offices are working remotely, or with reduced hours. Contacting the Acrisure Stadium ticket office via phone or email in advance to confirm office hours is recommended. NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud.
Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Steelers tickets at Acrisure Stadium (Heinz Field), and what your other options might be.
Buying Steelers Tickets at the Stadium
Can You Buy Steelers Tickets at Acrisure Stadium?
As of this year, the Pittsburgh Steelers use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. The Steelers Ticket Office is located on the east side of the stadium near the intersection of Art Rooney Avenue and West General Robinson Street.
It is important to understand, if you are hoping to walk-up and buy tickets at Acrisure Stadium for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day.
The Pittsburgh Steelers sellout very frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best.
Please remember that NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud. To learn more about how the Steelers mobile ticketing app works, click here.
If you are hoping to buy Steelers tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Steelers Ticket Office, my advice is to reach out to them via phone or internet.
Best Online Site for Steelers Tickets
Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.
There are many places to buy Steelers tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Steelers tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Steelers and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from. If you choose not to buy your tickets at Acrisure Stadium, or through the Steelers official website, the best place to buy Steelers tickets online is Vivid Seats.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Steelers tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The NFL has partnered with Ticketmaster as the preferred primary ticketing partner. Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.
Pittsburgh Steelers Ticket Information
Acrisure Stadium Ticket Office Hours (Heinz Field)
Ticket Office Hours: Acrisure Stadium ticket office is open Monday through Friday from 9am to 5pm Eastern Standard time via phone only. The actual ticket office at the stadium is open on game days. They open 3 hours prior to kickoff.
You can click here to find out more information on the ticket office and Steelers contact information.
Where is the Ticket Office at Acrisure Stadium (Heinz Field)?
Ticket Office Location: The Steelers Ticket Office is located on the east side of the stadium near the intersection of Art Rooney Avenue and West General Robinson Street. You will see a line of ticket windows on the outside of the stadium (view).
You can also contact the Steelers Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Steelers website (info).
Where is Will Call at Acrisure Stadium (Heinz Field)?
Will Call Location: All tickets are now mobile, but the Will Call at Acrisure Stadium is located at the ticket office on the east side of the stadium near gate B. See section above for directions.
For more information, you can contact the Ticket Office.
General Acrisure Stadium Information
Acrisure Stadium opened in 2001 and is the home to both the Pittsburgh Steelers and the Pittsburgh Panthers. It is an open-air stadium, so you will need to prepare to face the elements when you go to a Steelers game. It seats roughly 68,400 fans for Steelers game days.
Acrisure Stadium is home to the FedEx Great Hall that houses all six of the franchises championship trophies. Another Steelers tradition is to wave the “Terrible Towels” at home. These are gold and black “rally” towels with the words “Terrible Towel” printed on it.
For more information regarding the Pittsburgh Steelers, visit our articles linked below:
- What Items to Bring to a Steelers Game?
- Best Place to Park at Acrisure Stadium
- Acrisure Stadium Parking Info
- How Long do Steelers Games Last?
- Acrisure Stadium Gate Locations
- Which Steelers Jersey is Authentic?
Other Ticket Resources
For information purchasing tickets at other NFL stadiums, view our resources linked below:
Acrisure Stadium Ticket Contact
Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the team or Acrisure Stadium staff. Contact information is below: