If you are planning to attend a Pittsburgh Steelers game at Heinz Field and don’t yet have tickets, you might be wondering about your options. Can you buy Steelers tickets at the stadium gate?
Update: Yes, you can buy Steelers tickets at the stadium, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. You can use our promo code SPF10 to get $10 off orders over $100 at Vivid Seats. Click here to view Steelers tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, they will be at the Steelers Ticket Office that is located on the east side of the stadium near Gate B.
Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Steelers tickets at Heinz Field, and what your other options might be.
***Sportsfanfocus.com has no affiliation with the Steelers or NFL. This article is to serve as a helpful resource for fans. If you wish to contact the Steelers via email or other method in regards to purchasing tickets by phone or through the Steelers official website, or have them instruct you on how to proceed, you can view that information here.
Buying Steelers Tickets at the Stadium
Can You Buy Steelers Tickets at Heinz Field?
Yes, as we discussed earlier, you can buy Pittsburgh Steelers tickets at the stadium. The Steelers Ticket Office is located on the east side of the stadium near Gate B (view). The ticket office will open three hours before kickoff (one hour before the gates open).
It is important to understand, if you are hoping to walk-up and buy tickets at Heinz Field for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day.
The Pittsburgh Steelers sellout very frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Steelers tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
If you are hoping to buy Steelers tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Steelers Ticket Office, my advice is to reach out to them via phone or internet.
The Heinz Field ticket office is open via phone only Monday through Friday from 9am to 5pm Eastern Standard time. The actual ticket office is only open 3 hours prior to kickoff on gamedays. Here is where you can learn more on their website.
Issues with Buying Steelers Tickets at the Stadium
Here are a few risks and annoyances you will want to consider if you are planning on buying Steelers tickets at the gate.
- Sellout – This is the big one. As we mentioned above, Steelers games have sold out since 1972 (source). Walking up and buying tickets at Heinz Field on game day won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and buy tickets at the stadium, you will likely miss out. Buying online in advance is advised.
- Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you.
- Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
- Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.
Best Online Site for Steelers Tickets
There are many places to buy Steelers tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Steelers tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Steelers and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from. If you choose not to buy your tickets at Heinz Field, or through the Steelers official website, the best place to buy Steelers tickets online is Vivid Seats.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Steelers tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The NFL has partnered with Ticketmaster as the preferred primary ticketing partner. Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.
Pittsburgh Steelers Ticket Information
Heinz Field Ticket Office Hours
Ticket Office Hours: Heinz Field ticket office is open Monday through Friday from 9am to 5pm Eastern Standard time via phone only. The actual ticket office at the stadium is open on game days. They open 3 hours prior to kickoff.
You can click here to find out more information on the ticket office and Steelers contact information.
Where is the Ticket Office at Heinz Field?
Ticket Office Location: The Steelers Ticket Office is located on the east side of the stadium near gate B. You will see a line of ticket windows on the outside of the stadium (view).
You can also contact the Steelers Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Steelers website (info).
Where is Will Call at Heinz Field?
Will Call Location: Will Call at Heinz Field is located at the ticket office on the east side of the stadium near gate B. See section above for directions. The Will Call window will open up 3 hours prior to kickoff.
To retrieve tickets from will call at Heinz Field, “guests must show proper identification that matches the name on the tickets”. For more information, you can contact the Ticket Office.
General Heinz Field Information
Heinz Field opened in 2001 and is the home to both the Pittsburgh Steelers and the Pittsburgh Panthers. It is an open-air stadium, so you will need to prepare to face the elements when you go to a Steelers game. It seats roughly 68,400 fans for Steelers game days.
Heinz Field is home to the FedEx Great Hall that houses all six of the franchises championship trophies. Another Steelers tradition is to wave the “Terrible Towels” at home. These are gold and black “rally” towels with the words “Terrible Towel” printed on it.
Heinz field would not be complete without two gigantic replica Heinz Ketchup bottles. Each bottle has the space to hold over 1.6 million ounces if there were to be filled with ketchup (source).
Other Ticket Resources
For information purchasing tickets at other NFL stadiums, view our resources linked below:
Where to Buy Steelers Tickets Online?
As mentioned above, I believe the best place to buy Steelers tickets online is Vivid Seats. There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats, but my recommendation is to stick with Vivid Seats as much as possible to take advantage of their 100% Buyers Guarantee and loyalty program. Click here to browse through Steelers tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
As we discussed earlier in the article, you also have the option to buy tickets from the Steelers via phone or through their official website while supplies last. To learn more, click here.