Can You Buy Texans Tickets at the Stadium Gate? [NRG Stadium]


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If you are planning to attend a Houston Texans game at NRG Stadium and don’t yet have tickets, you might be wondering about your options. Can you buy Texans tickets at the stadium gate?

Update: As of this year, the Houston Texans use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. You can purchase tickets directly from the team’s website as long as supplies last. You can also use ticket brokers like Ticketmaster, StubHub, or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Texans tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

Any fan needing assistance purchasing tickets can contact the team’s ticket office via phone, or visit the ticket office during regular business hours. The NRG Stadium Ticket Office is located on the south side of NRG Stadium inside the Bud Light Plaza.

UPDATE – Please note that as of this year, due to health and safety concerns, many NFL ticket offices are working remotely, or with reduced hours. Contacting the Caesars Superdome ticket office via phone or email in advance to confirm office hours is recommended. NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud.

Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Texans tickets at NRG Stadium, and what your other options might be.

Buying Texans Tickets at the Stadium

Can You Buy Texans Tickets at NRG Stadium?

As of this year, the Houston Texans use digital tickets only. The ticket office windows at the stadium do not issue paper tickets, but can provide assistance in purchasing digital tickets. The Ticket Office is located on the south side of NRG Stadium inside the Bud Light Plaza (view).

It is important to understand, if you are hoping to walk-up and buy tickets at NRG Stadium for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day. 

The Houston Texans home games sell out frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best.

Please remember that NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud. To learn more about how the Texans mobile ticketing works, click here.

If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Texans Ticket Office, my advice is to reach out to them via phone or internet.

Best Online Site for Texans Tickets

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.

Buying from the team, if possible, is always the best options. But some fans prefer to use ticket brokers so they can shop and price compare.

There are many places to buy Texans tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Texans tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

Of course, you can always contact the Texans and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Texans official website, the best place to buy Texans tickets online is Vivid Seats. 

The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program.

The NFL has partnered with Ticketmaster as the preferred primary ticketing partner.  Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.


Houston Texans Ticket Information

NRG Stadium Ticket Office Hours

Ticket Office Hours: The ticket office at NRG Stadium is open Monday through Friday from 9:00 am to 5:00 pm and on Saturday’s prior to home games from 10:00 am to 2:00 pm Central Standard Time (source). 

Click here to view Houston Texans information on how to contact the Texans about their box office. 

Where is the Ticket Office at NRG Stadium?

Ticket Office Location: The Texans Ticket Office on game days on the south side of NRG Stadium in the Bud Light Plaza (view). It is located right next to the Texans Team Shop.

You can also contact the Texans Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Texans website (info).

Where is Will Call at NRG Stadium?

Will Call Location: All Tickets are now digital. For Will Call details, I recommend reaching out to the Ticket Office.

General NRG Stadium Information

NRG Stadium opened in 2002, and is currently the home of the Houston Texans.  NRG Stadium is an enclosed stadium, so you will not have to worry about the elements when you go to a Texans game.  It seats roughly 72,000 fans for Texans game days.

NRG was the first stadium to have a retractable roof.  The roof can open to 500 feet by 385 feet.  Even though the roof is retractable, the Texans still play on a synthetic turf surface.

There are also over 1,500 TV’s throughout the stadium to help keep you entertained. While the Texans are permanent homes to NRG Stadium, it is also home to the Houston Livestock Show and Rodeo and many other events (source).

For more information regarding NRG Stadium, visit our articles linked below:

Other Ticket Resources

For information purchasing tickets at other NFL stadiums, view our resources linked below:


Houston Texans Ticket Contact Info

This website (sportsfanfocus.com) has no affiliation with NRG Stadium, the Houston Texans, the NFL, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the team or NRG Stadium staff. Contact information is below:

  • NRG StadiumView Contact Information
  • Houston TexansView Contact Information
  • Houston Texans Tickets View Ticket Information

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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