Can You Buy Texans Tickets at the Stadium Gate? [NRG Stadium]


Sportsfanfocus.com has no affiliation with NRG Stadium, the Houston Texans, or NFL (info)

If you are planning to attend a Houston Texans game at NRG Stadium and don’t yet have tickets, you might be wondering about your options. Can you buy Texans tickets at the stadium gate?

Update: Yes, you can buy Texans tickets at the stadium on gameday, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Texans tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

The NRG Stadium Ticket Office is located on the south side of NRG Stadium inside the Bud Light Plaza. They can provide assistance for ticket-related issues. It is important to note that all Houston Texans season tickets are digital. Tickets are received through the Houston Texans Mobile App. There is no print-at-home option for any Houston Texans game tickets.

At the time this guide was created, the Texans box office is still open for in-person requests. Some stadiums around the country are transitioning to digital-only ticket offices, so I advise you to contact the Texans ticket office in advance to confirm box office hours and current procedures (view contact information).

Buying NFL tickets online can help simplify the process and remove some of the annoyances and risks that come from trying to buy tickets at the stadium. In this article, we discuss how to buy Texans tickets at NRG Stadium, and what your other options might be.

Buying Texans Tickets at the Stadium

Can You Buy Texans Tickets at NRG Stadium?

Yes, as we discussed earlier, you can buy Houston Texans tickets at the stadium, but only if there are tickets available. If there are tickets available to purchase on game day, they will be at the Ticket Office that is located on the south side of NRG Stadium inside the Bud Light Plaza (view).

It is important to understand, if you are hoping to walk-up and buy tickets at NRG Stadium for a game that same day, you likely won’t have any luck. Very rarely are there tickets available at the stadium on game day. 

Please remember that NFL stadiums have adopted mobile ticketing in an attempt to reduce the risk of ticket fraud. To learn more about how the Texans mobile ticketing works, click here.

The Houston Texans home games sell out frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Texans tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Texans Ticket Office, my advice is to reach out to them via phone or internet.

Issues with Buying Texans Tickets at the Stadium

Here are a few risks and annoyances you will want to consider if you are planning on buying Texans tickets at the gate.

  • Sellout – This is the big one. As we mentioned above, the Texans frequently sell out. Walking up and buying tickets at NRG Stadium on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the stadium, you will probably miss out. Buying online in advance is advised.
  • Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you. 
  • Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
  • Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.

Best Online Site for Texans Tickets

Buying from the team, if possible, is always the best options. But some fans prefer to use ticket brokers so they can shop and price compare.

There are many places to buy Texans tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Texans tickets available at Vivid Seats (affiliate link takes you to VividSeats.com) .

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Not only do they make sure your are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

Of course, you can always contact the Texans and see if they have tickets available, but often times buying through Vivid Seats gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Texans official website, the best place to buy Texans tickets online is Vivid Seats. 

The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Stubhub). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Texans tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

The NFL has partnered with Ticketmaster as the preferred primary ticketing partner.  Ticketmaster also has an online platform called Ticket Exchange, which is also a very popular fan-to-fan platform that competes with Vivid Seats.


Houston Texans Ticket Information

NRG Stadium Ticket Office Hours

Ticket Office Hours: The ticket office at NRG Stadium is open Monday through Friday from 9:00 am to 5:00 pm and on Saturday’s prior to home games from 10:00 am to 2:00 pm Central Standard Time (source). 

The Texans Ticket Office opens 2 ½ hours on game day before kickoff. Click here to view Houston Texans information on how to contact the Texans about their box office. 

Where is the Ticket Office at NRG Stadium?

Ticket Office Location: The Texans Ticket Office on game days on the south side of NRG Stadium in the Bud Light Plaza (view). It is located right next to the Texans Team Shop.

You can also contact the Texans Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Texans website (info).

Where is Will Call at NRG Stadium?

Will Call Location: The Will Call windows at NRG Stadium are located at the Texans Ticket Office on the south side of NRG Stadium in the Bud Light Plaza (view).  Will Call windows will open approximately 2 1/2 hours before kickoff on game day (source). 

For Will Call details, I recommend reaching out to the Ticket Office for Will Call restrictions as they have temporary changes based on Covid 19.

General NRG Stadium Information

NRG Stadium opened in 2002, and is currently the home of the Houston Texans.  NRG Stadium is an enclosed stadium, so you will not have to worry about the elements when you go to a Texans game.  It seats roughly 72,000 fans for Texans game days.

NRG was the first stadium to have a retractable roof.  The roof can open to 500 feet by 385 feet.  Even though the roof is retractable, the Texans still play on a synthetic turf surface.

There are also over 1,500 TV’s throughout the stadium to help keep you entertained. While the Texans are permanent homes to NRG Stadium, it is also home to the Houston Livestock Show and Rodeo and many other events (source).

For more information regarding NRG Stadium, visit our articles linked below:

Other Ticket Resources

For information purchasing tickets at other NFL stadiums, view our resources linked below:


Houston Texans Ticket Contact Info

This website (sportsfanfocus.com) has no affiliation with NRG Stadium, the Houston Texans, the NFL, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the team or NRG Stadium staff. Contact information is below:

  • NRG StadiumView Contact Information
  • Houston TexansView Contact Information
  • Houston Texans Tickets View Ticket Information

Where to Buy Texans Tickets Online?

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase.

Click here to browse through Texans tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com). As we discussed earlier in the article, you also have the option to buy tickets from the Texans via phone or through their official website while supplies last. To learn more, click here

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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