Can you buy Rays tickets at the stadium? [2021 Info]


If you are hoping to watch a Tampa Bay Rays game in person at Tropicana Field and don’t yet have tickets, you might be wondering about your options. Can you buy Rays tickets at Tropicana Field?

Update: Yes, you can buy Rays tickets at the stadium, but only by scanning the QR code at the box office and buying online. The box office is only open on game days and doesn’t sell tickets directly. Most fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase, which is an advantage you don’t get when buying at the stadium. Click here to view Rays tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, you can scan the QR code at the Rays ticket office at Tropicana Field that is near gate 1 by the Lot 7 parking lot.

Buying MLB tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets at Tropicana Field, and what your other options might be.

***Sportsfanfocus.com has no affiliation with the Rays or MLB. This article is to serve as a helpful resource for fans. If you wish to contact the Rays via email or other method in regards to purchasing tickets by phone or through the Rays official website, or have them instruct you on how to proceed, you can view that information here.

Buying Rays Tickets at the Stadium

Can You Buy Tickets at Tropicana Field?

Yes, as we discussed earlier, you can buy Rays tickets at the stadium, but only if you scan the QR code at the ticket office and buy online. You will not be able to get physical tickets. If there are tickets available on game day, the QR code will be at the Rays ticket office at Tropicana Field that is located near parking lot 7 (view) at gate 1.

It is important to understand, if you are hoping to walk up and buy tickets at Tropicana Field for a game that same day, you might not have any luck. Many times there are not tickets available at the stadium on game day. 

The Rays home games sellout frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Rays tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Rays Ticket Office, my advice is to reach out to them via phone or internet.

The Rays Ticket Office at Tropicana Field is open on game days starting 90 minutes before first pitch. They also have an executive ticket office that is open Monday through Friday from 8:30am to 5:30pm EST. For more details, you can find contact information here.

Issues with Buying Rays Tickets at the Stadium

If you are choosing to buy Rays tickets at Tropicana Field, there are a few risks and annoyances you will want to consider.

  • Sellout – This is the big one. As we mentioned above, Rays home games frequently sellout. Walking up and buying tickets at Tropicana Field on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the stadium, you will probably miss out. Buying online in advance is advised.
  • Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you. 
  • Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
  • Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.

Best Online Site for Rays Tickets

There are many places to buy Rays tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Rays tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

Of course, you can always contact the Rays and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Rays official website, the buying through a ticket broker like Vivid Seats is needed. 

The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Rays tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.


Tropicana Field Ticket Information

Tropicana Field Ticket Office Hours

Ticket Office Hours: The Rays ticket office is only open on game days, as they sell all of their tickets online. However, they do have employees at the ticket office 90 minutes prior to first pitch to help you with any ticket issues or buying tickets online.

If you need more details or contact information you can find it here.

Where is the Rays Ticket Office Located at Tropicana Field?

Ticket Office Location: The Rays ticket offices at Tropicana Field are located near parking lot 7 at gate 1 (view). You will see the Gate 1 entrance along with a sign that says “Box Office”.

The Rays also have an executive ticket office located at gate 1 and are open Monday through Friday from 8:30am to 5:30 pm EST. You can find contact information and details here.

Where is Will Call at Tropicana Field?

Will Call Location: The Rays have done away with will call as all tickets are digital. If you want to buy tickets and give them to someone else, you can do that through the MLB app. If you have ticket needs on game day, you should go to the box office at gate 1 (view).

You can find more information here if you have more questions.

General Tropicana Field Information

Tropicana Field is home to the Tampa Bay Rays and was originally built in 1990. Though the Rays didn’t start playing in it until 1998. It is the last MLB stadium that was built as a pure dome. They decided to build it as a dome because of all the rainfall they get in the area. It seats about 45,000 fans. You can find out more information here.


Where to Buy Rays Tickets Online?

As mentioned above, I believe the best place to buy Rays tickets online is Vivid Seats. There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats, but my recommendation is to stick with Vivid Seats as much as possible to take advantage of their 100% Buyers Guarantee and loyalty program. Click here to browse through Rays tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).

As we discussed earlier in the article, you also have the option to buy tickets from the Rays via phone or through their official website while supplies last. To learn more, click here

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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