If you are planning to attend a Philadelphia Phillies game at Citizens Bank Park and don’t yet have tickets, you might be wondering about your options. Can you buy Phillies tickets at the stadium gate?
Update: Yes, you can buy Phillies tickets at the stadium, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. You can use our promo code SPF10 to get $10 off orders over $100 at Vivid Seats. Click here to view Phillies tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, they will be at the main Phillies Ticket Office located near the First Base Gate on Pattison Avenue.
Buying MLB tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets at Citizens Bank Park, and what your other options might be.
***Sportsfanfocus.com has no affiliation with the Phillies or MLB. This article is to serve as a helpful resource for fans. If you wish to contact the Phillies via email or other method in regards to purchasing tickets by phone or through the Phillies official website, or have them instruct you on how to proceed, you can view that information here.
Buying Phillies Tickets at the Stadium
Can You Buy Phillies Tickets at Citizens Bank Park?
Yes, as we discussed earlier, you can buy Philadelphia Phillies tickets at the stadium. If there are tickets available on game day, they will be available at the main Phillies Ticket Office located near the First Base Gate on Pattison Avenue (view). We discuss in more detail below.
It is important to understand, if you are hoping to walkup and buy tickets at Citizens Bank Park for a game that same day, you might not have any luck. Many times there are not tickets available at the stadium on game day.
The Phillies home games sellout frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Phillies tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Phillies Ticket Office, my advice is to reach out to them via phone or internet.
The Citizens Bank Park Ticket office is open Monday through Friday 9am – 5pm. On game days, the ticket windows on the first base side of the stadium are open until the 7th inning. For more details, you can find contact information here.
Issues with Buying Phillies Tickets at the Stadium
If you are choosing to buy Phillies tickets at the stadium gate, there are a few risks and annoyances you will want to consider.
- Sellout – This is the big one. As we mentioned above, Phillies home games frequently sellout. Walking up and buying tickets at Citizens Bank Park on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the stadium, you will probably miss out. Buying online in advance is advised.
- Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you.
- Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
- Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.
Best Online Site for Phillies Tickets
There are many places to buy Phillies tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Phillies tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Phillies and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Phillies official website, the buying through a ticket broker like Vivid Seats is needed.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Phillies tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.
Philadelphia Phillies Ticket Information
Citizens Bank Park Ticket Office Hours
Ticket Office Hours: The Citizens Bank Park Ticket office is open Monday through Friday 9am – 5pm. On game days, the ticket windows on the first base side of the stadium are open until the 7th inning.
For more details, you can always contact the Phillies directly here.
Where is the Ticket Office at Citizens Bank Park?
Ticket Office Location: The main Phillies Ticket Office is located near the First Base Gate on Pattison Avenue (view). You will see ticket windows located underneath a sign that says “Ticket Sales”. These windows are located near the Robin Roberts statue.
During home games, the Phillies have additional ticket windows open on Citizens Bank Way (view). You can also contact the Phillies Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Phillies website (info).
Where is Will Call at Citizens Bank Park?
Will Call Location: Will Call at Citizens Bank Park is located in the main group of ticket windows near the First Base Gate on Pattison Avenue (view). On game days, you can also use any ticket window in the stadium for will call. See the section above for more details on ticket locations.
To retrieve tickets from will call at Citizens Bank Park, “guests should present their driver’s license and credit card used for their ticket purchase”. For more information, click here.
General Citizens Bank Park Information
Citizens Bank Park was opened in 2004. It is an open-air stadium, so you will need to prepare to face the elements when you go to a Phillies game.
Citizens Bank Park is not located in downtown Philadelphia, but does have views of the skyline from some of the upper-deck seats. Citizens Bank Park uses natural grass.
Other Ticket Resources
For information purchasing tickets at other MLB stadiums, view our resources linked below:
Where to Buy Phillies Tickets Online?
As mentioned above, I believe the best place to buy Phillies tickets online is Vivid Seats. There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats, but my recommendation is to stick with Vivid Seats as much as possible to take advantage of their 100% Buyers Guarantee and loyalty program. Click here to browse through Phillies tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
As we discussed earlier in the article, you also have the option to buy tickets from the Phllies via phone or through their official website while supplies last. To learn more, click here.