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If you are planning to attend a Philadelphia Phillies game at Citizens Bank Park and don’t yet have tickets, you might be wondering about your options. Can you buy Phillies tickets at the stadium gate?
Update: Yes, you can buy Phillies tickets at the stadium, but only as long as supplies last. That said, for reasons we discuss below, many fans choose to buy their tickets online before they go to the game. You can purchase tickets directly from the MLB Ballpark app or the team’s website. You can also use online ticket brokers like StubHub or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Phillies tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Most MLB teams are now using digital tickets and recommending fans to download the MLB Ballpark app. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets.
Digital tickets help reduce ticket fraud and create a contactless entry. But if you prefer printed tickets, you can go to the Phillies ticket office in person to purchase tickets and receive printed tickets for no extra fee. The main Phillies Ticket Office is located near the First Base Gate on Pattison Avenue.
Buying MLB tickets online can help simplify the process and remove some of the annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets at Citizens Bank Park, and what your other options might be.
Buying Phillies Tickets at the Stadium
Can You Buy Phillies Tickets at Citizens Bank Park?
Yes, as we discussed earlier, you can buy Philadelphia Phillies tickets at the stadium. If there are tickets available on game day, they will be available at the main Phillies Ticket Office located near the First Base Gate on Pattison Avenue (view). We discuss in more detail below.
It is important to understand, if you are hoping to walk up and buy tickets at Citizens Bank Park for a game that same day, you might not have any luck if the game is already sold out.
Some Philadelphia Phillies home games will sellout. Therefore, if you wait to buy tickets at the game, you could possibly be left with no ticket if the game is sold-out. Buying your tickets in advance, if possible, may be the better option.
You can buy tickets online through the team’s website, or by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. This is where you can learn more about the Ballpark App.
Issues with Buying Phillies Tickets at the Stadium
If you are choosing to buy Phillies tickets at the stadium gate, there are a few risks and annoyances you will want to consider.
- Sellout – This is the big one. As we mentioned above, some Phillies home games sellout. Walking up and buying tickets at Citizens Bank Park on game day might not always work. It would be best to contact the team and ask about availability prior to the game.
- Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you.
- Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.
Best Online Site for Phillies Tickets
Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.
I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view Phillies tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Phillies and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Phillies official website, the buying through a ticket broker like Vivid Seats is needed.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Phillies tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.
Philadelphia Phillies Ticket Information
Citizens Bank Park Ticket Office Hours
Ticket Office Hours: On gamedays, the Citizens Bank Park Ticket office opens at 10am and remains open past the start of the game. On non-gamedays, the ticket office is open from 10am until 4pm.
For more details, you can always contact the Phillies directly here.
Where is the Ticket Office at Citizens Bank Park?
Ticket Office Location: The main Phillies Ticket Office is located near the First Base Gate on Pattison Avenue (view). You will see ticket windows located underneath a sign that says “Ticket Sales”. These windows are located near the Robin Roberts statue.
During home games, the Phillies have additional ticket windows open on Citizens Bank Way (view). You can also contact the Phillies Ticket Office via phone or email for more information on purchasing tickets at the stadium or through the Phillies website (info). Also you can check out our Philadelphia Phillies Gate and Parking Guide.
Where is Will Call at Citizens Bank Park?
Will Call Location: For will call needs, the Phillies suggest that you contact Ticket Services. You can find more information here (source).
To retrieve tickets from will call at Citizens Bank Park, “guests should present their driver’s license and credit card used for their ticket purchase”. For more information, click here.
General Citizens Bank Park Information
Citizens Bank Park was opened in 2004. It is an open-air stadium, so you will need to prepare to face the elements when you go to a Phillies game.
Citizens Bank Park is not located in downtown Philadelphia, but does have views of the skyline from some of the upper-deck seats. Citizens Bank Park uses natural grass. You can always go to the stadium early to watching Phillies Batting Practice as well.
Also, if you are going to the game you can find out buying information in our Phillies Stitched Authentic Jersey article.
Other Ticket Resources
For information purchasing tickets at other MLB stadiums, view our resources linked below:
Philadelphia Phillies Ticket Contact Info
This website (sportsfanfocus.com) has no affiliation with Citizens Bank Park, the Philadelphia Phillies, MLB, or any of the events hosted at this facility.
Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official information, we urge you to contact the Phillies staff. Contact information is below:
- Citizens Bank Park – View Stadium Information
- Philadelphia Phillies – View Contact Information
- Philadelphia Phillies Tickets – View Ticket Information
Where to Buy Phillies Tickets Online?
Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase.
Click here to browse through Phillies tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com). As we discussed earlier in the article, you also have the option to buy tickets from the Phllies via phone or through their official website while supplies last. To learn more, click here.