Can You Buy Chicago White Sox Tickets at the Stadium Gate? [Guaranteed Rate Field]


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If you are hoping to watch a Chicago White Sox game in person at Guaranteed Rate Field and don’t yet have tickets, you might be wondering about your options. Can you buy tickets at Guaranteed Rate Field on gameday?

Update: The Chicago White Sox now use only mobile tickets. The ticket office windows at the stadium can provide assistance in purchasing mobile tickets. You can purchase tickets directly from the team’s website as long as supplies last, or through ticket brokers like StubHub or Vivid Seats. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view White Sox tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

The White Sox main ticket office at Guaranteed Rate Field is located near the corner of W 35th St and Shields by gate 4. Any fan having issues purchasing mobile tickets can go to the ticket windows for assistance.

You can also buy directly from the team by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. 

Buying MLB tickets online can help simplify the process and remove some of the annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets for White Sox games at Guaranteed Rate Field.

Buying White Sox Tickets at the Stadium

Can You Buy Tickets at Guaranteed Rate Field?

The Chicago White Sox now use only digital tickets. The ticket office windows at the stadium can provide assistance in purchasing mobile tickets (source).

The main White Sox ticket office at Guaranteed Rate Field that is located near the corner of W 35th St and Shields (view) by gate 4. You can go to these windows on gameday and they will provide assistance if needed in purchasing mobile tickets.

Some White Sox home games will sellout.  Therefore, if you wait to buy tickets at the game, you may miss out. Buying your tickets in advance, if possible, is always best.

You can also buy directly from the team by downloading the MLB Ballpark App to your mobile device. The MLB Ballpark app is MLB’s free, official app that makes it easy to access, manage, and use your tickets. This is where you can learn more about the Ballpark App.

Best Online Site for White Sox Tickets

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.

I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase. Click here to view White Sox tickets available at VividSeats.com (affiliate link takes you to vividseats.com).

Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:

  • Hassle Free Customer Service
  • Private and Secure transaction (no selling or sharing your information to brokers)
  • Tickets Delivered before the Event Guaranteed or Money Back
  • Valid and Authentic Tickets or money back
  • Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
  • Money Back Guarantee for Cancelled Events

Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.

Vivid Seats Loyalty Program

As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.

The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.

There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through White Sox tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).


Guaranteed Rate Field Ticket Information

Guaranteed Rate Field Ticket Office Hours

Ticket Office Hours: On gameday, the White Sox Ticket Office at Guaranteed Rate Field opens at 9am to 2 hours after first pitch. Hours may vary on non-gamedays.

This is where you can see the full list of White Sox box office hours. To read more about the stadium, visit our Guaranteed Rate Field Guide.

Where is the White Sox Ticket Office Located at Guaranteed Rate Field?

Ticket Office Location: The White Sox ticket office at Guaranteed Rate Field is located near the corner of W 35th St and Shields (view) by gate 4. You will see several ticket windows along with trees and the tall Guaranteed Rate pavilion.

You can also contact the White Sox Ticket Office via phone or email for more information on purchasing tickets at the stadium here. To read more about locations, visit our Guaranteed Rate Field Gate Guide.

Where is Will Call at Guaranteed Rate Field?

Will Call Location: The White Sox now use mobile tickets.

General Guaranteed Rate Field Information

Guaranteed Rate Field opened in 1991 and replaced the old Comiskey Park. It too was originally named Comiskey Park but has changed its name a couple times with it currently named Guaranteed Rate Field. It holds just over 40,000 fans when it is sold out.

If you arrive early to the stadium, you can watch parts of batting practice. To read more, visit our article about watching batting practice at Guaranteed Rate Field.

There are several retail shop locations around the stadium where you can purchase White Sox gear prior to the game. To learn more, visit our Chicago White Sox Jersey Guide.


Other Ticket Resources

For information purchasing tickets at other MLB stadiums, view our resources linked below:

Chicago White Sox Ticket Contact Info

This website (sportsfanfocus.com) has no affiliation with Guaranteed Rate Field, the Chicago White Sox, MLB, or any of the events hosted at this facility.

Any information is provided “as is” with no guarantee of completeness, meaning much of this information is subject to change, and although we do our best to keep these guides updated, we can’t guarantee accuracy at all times. For all official ticket information, we urge you to contact the White Sox staff. Contact information is below:

Where to Buy White Sox Tickets Online?

Buying from the team, if possible, is always the best option. But some fans like to use online ticket brokers like StubHub and Vivid Seats, which give you access to re-sold fan-to-fan tickets.

Click here to browse through White Sox tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com). As we discussed earlier in the article, you also have the option to buy tickets from the White Sox via phone or through their official website while supplies last. To learn more, click here

Joshua Lloyd

Joshua is lead content creator for basketball and golf at Sports Fan Focus. Golf is a passion of his and he enjoys both playing and watching golf in his spare time. To read more about Joshua, visit the SFF About Us page.

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