If you don’t yet have tickets and you are thinking about going to a New York Mets game at Citi Field, you have many options to choose from. You may be wondering if you can buy New York Mets Tickets at the stadium gate?
Update: Yes, you can buy Mets tickets at the stadium, but only as long as supplies last. That said, for reasons we discuss below (like sellouts, lines, etc), many fans choose to buy their tickets online before they go to the game. I like to use Vivid Seats because they show me what my view from the seats will look like prior to purchase, which is an advantage you don’t get when buying at the stadium. Click here to view Mets tickets available at VividSeats.com (affiliate link takes you to vividseats.com).
Vivid Seats has a 100% Buyer Guarantee where they will make sure your tickets are safe and secure. If there are tickets available to purchase on game day, they will be at the Mets ticket office at Citi Field that is located on the southwest side of the stadium near the Jackie Robinson Rotunda.
Buying MLB tickets online can help simplify the process and remove some of the risks and annoyances that come from buying tickets at the stadium. In this article we discuss how to buy tickets at Citi Field, and what your other options might be.
***Sportsfanfocus.com has no affiliation with the Mets or MLB. This article is to serve as a helpful resource for fans. If you wish to contact the Mets via email or other method in regards to purchasing tickets by phone or through the Mets official website, or have them instruct you on how to proceed, you can view that information here.
Buying New York Mets Tickets at the Stadium
Can You Buy Tickets at Citi Field?
Yes, as we discussed earlier, you can buy Mets tickets at the stadium, but only if there are tickets available. If there are tickets available on game day, they will be at the Mets ticket office at Citi Field that is located on the southwest side of the stadium (view) near the Jackie Robinson Rotunda. You will see an overhang and a sign that says “Tickets”.
It is important to understand, if you are hoping to walkup and buy tickets at Citi Field for a game that same day, you might not have any luck. Many times there are not tickets available at the stadium on game day.
The Mets home games sellout frequently. Therefore, if you wait to buy tickets at the game, you will likely miss out. Buying your tickets in advance, if possible, is always best. Click here to view Mets tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
If you are hoping to buy tickets for games in the future, you do have the option to search on Vivid Seats or some other online ticket broker. If you want to try to buy through the Mets Ticket Office, my advice is to reach out to them via phone or internet.
The Mets Ticket Office at Citi Field is open Monday through Friday from 9am – 5pm for non game days during the seasons. For game days, the Mets Ticket office is open from 9 am until the 7th inning. During the off season, the ticket office is only open via phone Monday through Friday from 9am-5pm. For more details, you can find contact information here.
Issues with Buying New York Mets Tickets at the Stadium
If you are choosing to buy Mets tickets at Citi Field, there are a few risks and annoyances you will want to consider.
- Sellout – This is the big one. As we mentioned above, Mets home games frequently sellout. Walking up and buying tickets at Citi Field on game day likely won’t work. But even though the games sell out, that doesn’t mean you can’t get tickets. It does mean you’ll likely need to use a ticket broker, like Vivid Seats, that sells aftermarket tickets (fan-to-fan). If you choose instead to wait and try to buy tickets at the stadium, you will probably miss out. Buying online in advance is advised.
- Options – You also may find that even if there are tickets left for purchase that you don’t like any of the available seats or prices, especially if you are going to the game with a group of people. Buying online allows you to browse before you go, and find something that works for you.
- Convenience – When you buy at the stadium, you will have to abruptly choose your seats while standing at the front of a line. Depending on the length of the line behind you, this may make you feel rushed when choosing where to sit. Buying online allows you to take as much time as needed to choose your seats and price.
- Ticket Lines – Be prepared, waiting in line is a possibility if you choose to buy at the stadium. The overall wait can obviously fluctuate depending on the specific circumstance, and may be relatively short for some games. But a wait is possible.
Best Online Site for New York Mets Tickets
There are many places to buy Mets tickets from online, but I prefer Vivid Seats because of the 100% Buyer Guarantee, their digital platform, and their loyalty program. They also have a great app for phones to use that gives you access to digital tickets. Digital tickets are nice, as they can be scanned at the gates making them contactless. Click here to view Mets tickets available at Vivid Seats (affiliate link takes you to VividSeats.com).
Buying tickets online can be a bit scary when it comes to giving out your information, which is why Vivid Seats has their 100% Buyer Guarantee program. The program is designed to give you security and peace of mind when you are buying tickets online. Here is all that comes with the 100% Buyers Guarantee program:
- Hassle Free Customer Service
- Private and Secure transaction (no selling or sharing your information to brokers)
- Tickets Delivered before the Event Guaranteed or Money Back
- Valid and Authentic Tickets or money back
- Accurate Order Guarantee (your tickets will be identical, comparable, or better than your order or money back)
- Money Back Guarantee for Cancelled Events
Not only do they make sure you are satisfied and your transactions are secure, but they also have a very user-friendly platform. When you go to purchase tickets, they show you exactly where the seats are on the stadium map. They also give you an actual picture view from those seats.
Vivid Seats Loyalty Program
As mentioned, Vivid Seats has a great loyalty program. Depending on how much you spend, you can earn up to 9% cash back on any purchase you make with them. Not only do you get an incredible 9% cash back if you reach “HOF” status, you will also get access to special VIP events and other additional perks. You can see more details here.
Of course, you can always contact the Mets and see if they have tickets available, but often times buying through an online ticket broker gives you a wider range of tickets and prices to choose from anyway. If there are no more tickets available through the Mets official website, the buying through a ticket broker like Vivid Seats is needed.
The difference between buying from Vivid Seats versus buying directly from the team is Vivid Seats is a secondary ticket marketplace, meaning fan-to-fan. As mentioned, usually online ticket brokers like Vivid Seats will have a lot more tickets available and options to choose from.
There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats that will also work just fine (like Ticketmaster). But I like to use Vivid Seats to take advantage of their 100% Buyer Guarantee and loyalty program. Click here to browse through Mets tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).
The MLB has partnered with StubHub as the preferred primary ticketing partner. StubHub has an online sales platform, which is also a very popular that competes with Vivid Seats.
Citi Field Ticket Information
Citi Field Ticket Office Hours
Ticket Office Hours: The Mets Ticket Office at Citi Field is open Monday through Friday from 9am – 5pm for non game days during the seasons. For game days, the Mets Ticket office is open from 9 am until the 7th inning. During the off season, the ticket office is only open via phone Monday through Friday from 9am-5pm.
If you need more details or contact information you can find it here.
Where is the New York Mets Ticket Office Located at Citi Field?
Ticket Office Location: The Mets ticket office at Citi Field is located on the southwest side of the stadium (view) near the Jackie Robinson Rotunda. You will see an overhang and a sign that says “Tickets”.
The ticket office is on the third base side of home plate right around the Jackie Robinson Rotunda. You can also contact the Mets Ticket Office via phone or email for more information on purchasing tickets at the stadium here.
Where is Will Call at Citi Field?
Will Call Location: The Will Call windows are located at the Citi Field Ticket Office. As we just discussed above, the ticket office is located on the southwest side of the stadium near home plate and the Jackie Robinson Rotunda (view).
A valid photo ID is required to pick up your tickets. Will Call ticket windows will open at 9am and stay open until the 5th inning. You can find more information here if you have more questions.
General Citi Field Information
Citi Field opened in 2009 and replaced the old Shea Stadium. Citi Field has a capacity of 41.922 when sold out. The first sporting event held here was a football game between St. John’s and Georgetown. The first Mets game was an exhibition game with the Boston Red Sox. The stadium features a stunning tribute to Mets great Jackie Robinson. The feature is a rotunda neat the main entrance into the stadium.
Other Ticket Resources
For information purchasing tickets at other MLB stadiums, view our resources linked below:
Where to Buy New York Mets Tickets Online?
As mentioned above, I believe the best place to buy Mets tickets online is Vivid Seats. There are, of course, other fan-to-fan ticket sites out there besides Vivid Seats, but my recommendation is to stick with Vivid Seats as much as possible to take advantage of their 100% Buyers Guarantee and loyalty program. Click here to browse through Mets tickets on Vivid Seats to see what seats are available, and what prices (affiliate link takes you to VividSeats.com).